PRIVACY POLICY STATEMENT

We, Vmall Enterprise Sdn Bhd and its affiliates (the “Company”) may take your personal information when you communicate with us either by log in to our website or contact to our customer service and the information that we collected from you may be used and will be kept confidential. In order to protect your private information, we have established this Privacy Policy (the "Policy") in accordance with best practices in the industry and applicable laws and regulations. This Policy describes how we handle your personal information for our services on the v-mallo2o.com website and its related sites, services and tools (the "Website").

By accepting the Policy and the User Agreement in registration, you expressly consent to our collection, storage, use and disclosure of your personal information as described in this Policy. This Policy is effective on August 1, 2018 for current users, and immediately upon acceptance by new users.

Collection

You can browse our sites without telling us who you are or revealing any personal information about yourself. Once you give us your personal information, you are not anonymous to us. If you choose to provide us with personal information, you consent to the transfer process and storage of that information on our servers.

Marketing

We don't sell or rent your personal information to third parties for their marketing purposes without your explicit consent. We may combine your information with information we collect from other companies and use it to improve and personalise our services, content and advertising. If you don't wish to receive marketing communications from us or participate in our ad-customisation programmes, simply indicate your preferences in v-mallo2o or by following the directions provided with the communication or advertisement.

Use

Our primary purpose in collecting personal information is to provide you with a safe, smooth, efficient and customized experience. You agree that we may use your personal information to:

  1. Provide the services and customer support you request;
  2. Resolve disputes, collect fees, and troubleshoot problems;
  3. Prevent potentially prohibited or illegal activities, and enforce our User Agreement;
  4. Customize, measure and improve our services, content and advertising;
  5. Tell you about our services and those of our corporate family;
  6. Send you targeted marketing, service updates, and promotional offers; and
  7. Compare information for accuracy and verify it with third parties.
Denial of Collection

You may withdraw your consent to our collection of your personal data and/or information at any time by notifying us or call our customer service. In that event, we will not be able to identify you and provide you with a safe, smooth, efficient and customized experience while using our site. Although you can browse through most of our sites without giving any information about yourself, in some cases, personal information is required in order to provide the Services you request.

Our Disclosure of Your Information

We may disclose personal information to respond to legal requirements, enforce our policies, respond to claims that a listing or other content violates the rights of others, or protect anyone's rights, property, or safety. Such information will be disclosed in accordance with applicable laws and regulations.

Share of Your Information

We may share your personal information with:

  1. For a better experience while using our Service, we may require you to provide us with certain personally identifiable information, including but not limited to your name, phone number, and postal address. The information that we collect will be used to contact or identify you.
  2. Third-party service providers under contract who help with our business operations: We employ other companies and individuals to perform functions on our behalf. Examples include sending postal mail and e-mail, removing repetitive information from customer lists, analyzing data, providing marketing assistance, providing search results and links. They have access to personal information needed to perform their functions, but may not use it for other purposes.
  3. Other business entities, should we plan to merge with or be acquired by that business entity. (Should such a combination occur, we will require that the new combined entity follow this privacy policy with respect to your personal information. If your personal information will be used contrary to this policy, you will receive prior notice.)

For the avoidance of doubt, If the Company has reasonable grounds to believe that any User is in breach of any of the terms of this Policy, the Company reserves the right, in its sole and absolute discretion, to cooperate fully with governmental authorities, private investigators, all the rightful owner(s) or interest holder(s) and/or injured third parties in the investigation of any potential or ongoing criminal or civil wrongdoing. Further, the Company may disclose the User's identify and contact information, or such other transaction-related data, if requested by a government or law enforcement body, private investigator, rightful owner or interest holder and/or any injured third party or as a result of a subpoena or other legal action, or if the Company is of the view, in its sole and absolute discretion, that it would be in its best interest to do so. The Company shall not be liable for damages or results arising from such disclosure, and the User(s) agrees not to bring action or claim against the Company for such disclosure.

Using Information from this Website

We enable you to share personal information to complete transactions. When users are involved in a transaction, they may have access to each other's name, user ID, email address and other contact. In all cases, you must comply with data protection laws, and give other users a chance to remove themselves from your database and a chance to review what information you have collected about them.

You agree to use user information only for:

  1. fulfillment of the transaction through this website and purposes related to the transaction;
  2. other purposes that a user expressly chooses.
Cookies

We use "cookies" (small files placed on your hard drive) on certain of our pages to help analyse our web page flow; customise our services, content and advertising; measure promotional effectiveness, and promote trust and safety.

A few important things you should know about cookies that are:

  1. We offer certain features that are available only through the use of cookies.
  2. We use cookies to help identify you and maintain your signed-in status.
  3. Most cookies are "session cookies," meaning that they are automatically deleted from your hard drive at the end of a session.
  4. You are always free to decline our cookies if your browser permits, although doing so may affect with your use of some of our sites or services.
  5. You may encounter cookies from third parties on certain pages of the Website that we do not control. (For example, if you view a web page created by another user, there may be a cookie placed by that web page.)
Account Protection

Your password is the key to your account. Use unique numbers and letters and do not disclose your password to anyone. If you do share your password or your personal information with others, remember that you are responsible for all actions taken in the name of your account. If you lose control of your password, you may lose substantial control over your personal information and may be subject to legally binding actions taken on your behalf. Therefore, if your password has been compromised for any reason, you should immediately notify us and change your password.

We will never ask for your password by phone or e-mail, so if you receive such an inquiry, please report the incident to Personal Information Manager or using the Contact Us form.

If you access our Website from a shared computer or a computer in an internet cafe, a PC room or a library, certain information about you, such as your user ID, activity or reminders from the Website, may also be visible to other individuals who use the computer after you. To protect your personal information or communication from being disclosed to others, you should log out and close the web browser after using our Website

Accessing, Reviewing, Changing and Retaining Your Personal Information

You can see, review and change most of your personal information by signing on to the Website. Generally, we will not manually modify your personal information because it is very difficult to verify your identity remotely. You must promptly update your personal information if it changes or becomes inaccurate. Once you make a public posting, you may not be able to change or remove it. Upon your request to the customer service, we will close your account and remove your personal information from view as soon as reasonably possible, based on your account activity and in accordance with applicable law. We do retain personal information from closed accounts to comply with law, prevent fraud, collect any fees owed, resolve disputes, troubleshoot problems, assist with any investigations, enforce our User Agreement, and take other actions otherwise permitted by law. Otherwise, your personal information will be destroyed by us once we confirm there is no use for it.

Security

Your information is stored on our servers. We treat data as an asset that must be protected and use lots of tools (encryption, passwords, physical security, etc.) to protect your personal information against unauthorised access and disclosure. However, as you probably know, third parties may unlawfully intercept or access transmissions or private communications, and other users may abuse or misuse your personal information that they collect from the site. Therefore, although we work very hard to protect your privacy, we do not promise, and you should not expect, that your personal information or private communications will always remain private

Third Parties

Except as otherwise expressly included in this Policy, this document addresses only the use and disclosure of information we collect from you. If you disclose your information to others, whether they are buyers or sellers on our Website or other sites throughout the Internet, different rules may apply to their use or disclosure of the information you disclose to them. We do not control the privacy policies of third parties, and you are subject to the privacy policies of those third parties where applicable. We encourage you to ask questions and to review their privacy policies before you disclose your personal information to others.

General

We may amend this Policy at any time by posting the amended terms on this Website. All amended terms automatically take effect 14 days after they are initially posted. If your questions are not answered online, you may write to us using the Contact Us form.

  1. Super luxury car channelEnjoy the most professional, unique online high-quality luxury car sales service and after-sales information.
  2. High-grade red wine areaCooperate with the world-known wineries to import authoritative red wine and provide comprehensive and authoritative top-grade red wine.
  3. Exquisite luxury watchesProvide a number of unique luxury watches from all over the world. Every famous watch condenses exquisite watchmaking techniques and strictly follows high-accuracy standards to capture every wonderful moment in life!
  4. Top supporting travel servicesProvide high-end luxury tourism services, strong integration and operation advantages of tourism resources, provide professional and high-quality travel services and customize personal high-end luxury traveling experience!
  5. Super luxury yachtsProvide a number of yachts, cruises and sailboats of different styles to meet different marine preferences and needs and experience the top luxury yacht life like the rich!
  6. Luxury real estate industryProvide top luxury real estates of different housing resources, attach detailed house types and commit to providing safe, quality and extraordinary luxury real estate trading services.
  7. Precious and elegant jewelleryProvide different exquisite jewellery of world-class brands, embody the extraordinary style and excellent handicraft design, highlight the superlative exquisite art and bring users to a unique luxury world!
  8. Craftsman-made handbagsAdvocate the superior life concept of the rich and noble, present the trend and fashion with luxury services, provide you with a limited number of European handbags made by famous craftsmen in Europe.
  9. Precious antiques collectionGather different precious treasures and collectibles to enhance users’ art appreciation, life taste and vision.
  10. Exclusive product maintenance areaPossess a professional luxury maintenance factory, adopt innovative traditional technologies for jewellery, watches or even large oil paintings and import first-class equipments to fully maintain the precious collectibles.

Extreme luxury shopping desireV-Mall takes high-end customers as the core, selects products and exquisite and professional contents to let customers experience the high-efficiency enjoyment! From high-quality red wine, luxury watches to giant luxury yachts, it has gathered top-grade luxury goods from all over the world and provided first-class and luxury shopping experience from major luxury brands.

With the most authoritative luxury appraisal team and strict quality policies, we can ensure that all functions and products can maintain perfect operation and high quality.

Customized service experienceWith highly professional knowledge beyond the expectation of high-end customers, we can provide unique service and products for customers to experience luxury and superior goods and services more conveniently! It aims to specify the standard of high-end lifestyle, provide a better life and make the brand realize its values.

For high-end users around the world, it carries the template of high-end people’s lifestyles. We create a convenient and one-stop online shopping and service experience for high-end consumers. We promise to provide them with the most efficient shopping experience!